Social Care: The Path to Happier Customers and Increased Sales

Wondering how to make your social media efforts more profitable? Looking for ways to improve customer retention and acquisition through social platforms? Discover how to implement a social care strategy that enhances customer experience and drives business growth. 🔔 Subscribe for More Marketing Insights – https://www.youtube.com/channel/UCS3lFRhXKfCZ8FvRqPjy9NA?sub_confirmation=1 👁️‍🗨️ About Brooke Sellas
– Website https://bsquared.media/
– Podcast https://podcasts.apple.com/us/podcast/social-media-cx-podcast/id1787041663
– Book https://bsquared.media/conversations-that-connect-book/
– Instagram https://www.instagram.com/hellobsquared/
– LinkedIn https://www.linkedin.com/in/brookebsellas/
– LinkedIn https://www.linkedin.com/company/hellobsquared/
– YouTube https://www.youtube.com/c/HelloBSquared 🔗 Other Notes From This Episode
– Find other products, tools, and resources mentioned in this episode https://www.socialmediaexaminer.com/social-care-the-path-to-happier-customers-and-increased-sales
– Connect with Michael Stelzner on Facebook https://www.facebook.com/stelzner
– Connect with Michael Stelzner on X https://x.com/mike_stelzner ⏰ Timestamps
00:00 Intro
01:09 How Social Care Benefits Marketers and Business Owners
03:21 Social Care Defined
11:43 Implementing the Social Care Strategy, Step 1: Conversation Tactics
21:41 Implementing the Social Care Strategy, Step 2: Acquisition Tactics
31:55 Implementing the Social Care Strategy, Step 3: Retention Tactics
40:44 Implementing the Social Care Strategy, Step 4: Engagement Tactics #SocialMediaExaminer #SocialMediaMarketingPodcast #SocialCare

Source https://www.youtube.com/watch?v=69YLdgyxCzA

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